• You MUST completely enter the following in both the billing and shipping fields or your order will NOT be processed.
• First & Last Name
• Home Address
• Phone Number
• Student Tech ID
• Email Address
• Textbooks purchased online can be paid for by a credit card, or Student Financial Aid (SFA).
• Every effort is made to fill orders as requested, new or used. We reserve the right to substitute if your chosen condition is not available. If you do not wish us to alter your order, please select “New only” or Used only”
• The dollar amount of your order WILL change if we have to substitute a book. Pricing is subject to change without notice. All totals are calculated using new prices, as we cannot guarantee the availability of used books. Pricing changes often occur daily. We make every effort to ensure the accuracy of the pricing on this web site.
• Orders will take approximately 3 business days to process.
• You will be notified by email, when your order is processed and ready to pick up or has been shipped.
• We will back order any textbook not in-stock and email you when it comes in, has been processed, and is ready for pick-up/has been shipped.
• All exchanges or returns must be made by the deadline specified within our return policy.
• Your receipt or invoice is required. No exceptions.
• You are responsible for your order. The Hennepin Technical College Bookstore staff will keep you up to date on your order via email.

If you have questions or concerns, or would like assistance with ordering, please contact the Bookstore.
Thank You!

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